Multiple fixtures draining slowly
Note whether the problem affects one fixture or several, whether toilets gurgle and when it began. Household plumbing and septic issues can overlap.
Sewage backing up indoors
Reduce water use, avoid contact with sewage and keep people and pets away. Contact a qualified provider promptly. Do not handle electrical equipment in wet areas. This website is not an emergency dispatch service.
Wet ground or persistent outdoor odors
Record the location and whether the change followed rain. Keep clear of sewage and avoid driving over the treatment area. Wet ground does not prove a failed drainfield.
A system alarm
Follow the system manufacturer’s safe instructions and describe the alarm to the provider. Do not bypass electrical controls or enter a tank.
Request a repair evaluation